Last updated: [2025]
Oyal.in (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Oyal.in.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
1.2 Non-Personal Information
- Browser type and version
- IP address
- Device information (model, operating system)
- Website usage data (pages visited, time spent, etc.)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and website functionality. More details are provided in our Cookie Policy below.
2. How We Use Your Information
We use the collected information for:
- Processing orders and transactions
- Providing customer support
- Sending order updates, promotional offers, or important notices
- Improving our website functionality and services
- Ensuring security and fraud prevention
3. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share it with:
- Payment processors (for secure transactions)
- Logistics partners (for product deliveries)
- Legal authorities (if required by law)
4. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online data transmission is 100% secure, and we encourage users to take necessary precautions.
5. Your Rights
- Access, update, or delete your personal data
- Opt-out of promotional communications
- Request a copy of the data we hold about you
For requests or concerns, email support@oyal.in.
Terms of Service
Last updated: [Date]
Welcome to Oyal.in! By using our website and services, you agree to the following Terms of Service. If you do not agree, please do not use our services.
1. General Terms
- Oyal.in provides digital products (CDR files, PNGs, PSDs, backgrounds, icons, business cards, etc.) and physical products for personal and business use.
- Users must be 18 years or older or have parental consent to use our services.
- We reserve the right to update these Terms of Service at any time.
2. Account and Registration
- You may be required to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your account details.
3. Pricing and Payments
- All prices are listed in INR (₹) and are subject to change without prior notice.
- We accept payments via secure third-party payment gateways.
- Orders cannot be canceled once they are processed.
4. Intellectual Property Rights
- All content, including designs, logos, text, and images, belongs to Oyal.in.
- You cannot copy, resell, or distribute any content without permission.
5. Limitation of Liability
Oyal.in is not liable for:
- Any direct or indirect loss caused by using our website.
- Issues related to third-party payment gateways or delivery partners.
For any disputes, email support@oyal.in.
Refund Policy
Last updated: [Date]
At Oyal.in, we strive to provide high-quality digital and physical products. However, due to the nature of our business, we follow a strict refund policy.
1. Refund for Digital Products
- No refunds are provided once a digital file is downloaded.
- If the downloaded file is corrupt or incorrect, you must report it within 24 hours to receive a replacement.
2. Refund for Physical Products
Refunds are applicable only if:
- The product is damaged or defective upon arrival.
- You raise a return request within 3 days of delivery.
- You provide clear images or videos of the damaged product.
3. Refund Process
- Email oyalindia@gmail.com with your order details.
- Our team will review the request and confirm eligibility.
- Approved refunds will be processed within 7-10 business days via the original payment method.
Cookie Policy
Last updated: [2025]
Oyal.in uses cookies to enhance user experience and website functionality.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites recognize users and remember preferences.
2. How We Use Cookies
- To remember login sessions and preferences.
- To analyze website performance and improve services.
- To provide relevant advertisements and marketing content.
3. Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Track user behavior for performance analysis.
- Marketing Cookies: Display personalized ads based on browsing history.
4. Managing Cookies
You can control or delete cookies from your browser settings. However, disabling cookies may affect website functionality.
For any questions, email oyalindia@gmail.com
Contact Us
If you have any questions or concerns about these policies, please reach out to:
Customer Care No. +918421033091